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Training in Safety Culture assessment and improvement

Safety Culture – a challenging and complex specialism

Safety Culture

Safety Culture is influenced by the attitudes and behaviours of Directors, Managers, Supervisors and employees as well as management systems, external stakeholders and wider society. Organisational norms, leadership styles, employee engagement, risk perceptions, managerial response to incidents and many other factors interact to create an organisational Safety Culture.

Safety Culture assessments are complex and should provide insight into safety awareness, perceptions, attitudes and behaviours of individuals and groups at all levels within an organisation. Assessors must therefore be informed, impartial and transparent in their approach to ensure assessment findings are valid and accepted. Only then can they inform subsequent improvement strategies.

Sustained culture change, as well as being informed by assessment, also requires anticipation and active management of challenges (e.g. conflicting operational goals, misinterpretation of communications, misalignment with safety management systems), especially in large hierarchical organisations.

Few organisations have the in-house expertise to conduct robust culture assessments and subsequently develop effective strategies for change. Neither is this something provided by many professional disciplines.

Building Safety Culture capacity in-house

Owning & driving your Safety Culture programmes

The development of in-house expertise allows organisations to benchmark the maturity of their Safety Culture, accurately interpret and communicate results and develop evidence-based improvement strategies through which to create lasting change.

Our training can develop your organisation’s understanding of:

  • The concept of Safety Culture and the elements which influence an effective Safety Culture
  • The impact and benefits of a mature Safety Culture
  • The importance of generating an evidence base to inform change
  • Different methods of assessing and measuring Safety Culture, enabling selection of tools, techniques and benchmarks
  • Strategies and considerations for improving culture
  • Approaches to setting targets and phasing interventions

By developing a pool of in-house expertise, organisations are able to take ownership of their Safety Culture, gaining evidence-based understanding, self-directing improvements and embedding safety leadership into all instances of operational and business decision making.

Our specialist Safety Culture training

Our in-house training is aimed at Directors, managers, change managers and safety professionals, tasked with assessing and improving Safety Culture.

We offer three levels of bespoke in-house training encompassing:

  • What do we mean by Safety Culture?
  • Why is it important to understand your Safety Culture?
  • Core elements that collectively comprise culture
  • Concepts and models of Safety Culture
  • Covering all Awareness session content
  • Introduction to different techniques and tools to assess Safety Culture:
    • Survey, workshops, observation, incident analysis and behavioural indicators
    • How these can be selected, tailored and deployed with maximum impact
  • Common methods for benchmarking and interpreting results
  • Diagnosing your culture and understanding attitudes and behaviours
  • Covering all Awareness session and Introductory training content
  • Scoping, planning and communicating an assessment of Safety Culture
  • Techniques to support assessment:
    • Facilitation skills required for consultative methods
    • Administrative considerations for survey and observation methods
  • Interpreting and responding to assessment findings
  • Setting improvement targets
  • Developing a strategy for culture change
  • Devising actions plans
Safety Culture Assessment

Enhancing learning through
solution-focused activities

Our training is underpinned by innovative and interactive methods of delivery and solution-focused activities to enhance learning. Self-reflective pre-work is coupled with classroom discussion, structured input sessions, individual/small group activities, discovery exercises, case studies, videos, and use of dummy data sets and blank templates to enable skills practice.

Practitioners themselves, our trainers are able to draw on practical experience of carrying out assessments and strategy development to provide practical insights and tips.

What is special about Greenstreet Berman

We are an independent consultancy with a 20-year track record of successful delivery.

  • Practical and engaging training
  • Knowledge and skills learned in the context of our in-house validated assessment methods
  • Accredited (TAP.Cert) expert trainers, professionally qualified in psychology, Human Factors and ergonomics
  • Research led syllabus with training content underpinned by models of organisational culture and a robust evidence base
  • Modular and bespoke training solutions to meet client specific requirements
  • Transferable multi-sector experience from safety critical and high hazard industries
Safety Culture Training

Case Studies


Safety Culture assessment for KeolisAmey Docklands Ltd
KeolisAmey Docklands Ltd (KAD) wished to assess the Safety Culture on the Docklands Light Railway (DLR) and to use the results …


Achieving Compliance Through People: A Workshop Based Approach To Creating A Compliance Culture
The aim of the Compliance Culture Workshops is to allow leaders to develop an understanding of compliance culture and determine how …


‘Supervision+’ – scoring high marks for compliance through supervisor non-technical skills
In response to a desire to further improve safety performance within a Licensee Facility, Greenstreet Berman developed…

Related Papers


Showing success in assessment and improving Safety Culture on the DLR: Industrial application
We presented with David Nichols of KeolisAmey Docklands (KAD) a paper at the the Sixth International Human Factors Rail Conference in November 2017…


Developing a practical self assessment tool for measuring and managing Safety Culture
Developing an enhanced self assessment Safety Culture measurement tool and guidance on how to implement best practice solutions for continuous cultural improvement…


Assessing Safety Culture: recent developments and lessons learnt


A Safety Culture toolkit – and key lessons learned


BAE Systems: developing a framework for assessing workplace & product Safety Culture in BAE Systems


A Tool to Diagnose Culture in Food Business Operators
This work developed a tool for use in identifying aspects of good/poorer Safety Cultures in food businesses…


Achieving an effective food hygiene culture: the next step in assuring excellence
Despite developments in technology, HACCP, training and auditing, deadly outbreaks of food poisoning and contamination still occur…